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New Dangerous Goods Non-compliant specialized service fee
Effective Jan. 1, 2024, we are introducing a new Dangerous Goods Non-compliant specialized service fee, in the amount of $75 per piece.The Non-compliant service fee will apply to packages that are not prepared in full compliance with Transport Canada Dangerous Goods Regulations and require…
New Excessive Length value-added service fee for Freight shipments
Effective July 3, 2023, we are introducing a new Excessive Length value-added service fee*, in the amount of $70.00 per shipment, for Freight/LTL shipments that measure over 96” (243 cm) on one side.Purolator always strives to provide exceptional customer service. This new value-added service…
New Purolator research finds uncertainty is hitting cross-border trade harder than tariffs
Businesses report mounting pressure on planning, pricing and cross-border operations ahead of CUSMA / USMCA reviewSurveyed businesses reported tariffs have reduced revenues by an average of 23 per cent, with average annual losses of $661,000 for Canadian businesses and $710,000 for U.S. businesses.…
New Urban Quick Stop mini hub and Quick Stop Pick-Up parcel lockers launched to help fight congestion in Toronto
TORONTO, ON, January 27, 2025 — Purolator and the Toronto Parking Authority (TPA) today announced the official opening of a new Purolator Urban Quick Stop mini hub to help reduce congestion in the North York region.Made from a 40-foot shipping container, the new Urban Quick Stop is located in Green…
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Pausing FDA-regulated shipments bound for USA
Due to increased scrutiny and significant delays at U.S. customs, effective Sept. 25, 2025, Purolator will temporarily not be accepting shipments and/or manifests for U.S. Food and Drug Administration (FDA)-regulated shipments destined for the United States. This includes:Food products and dietary…
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Potential service disruptions for China due to COVID-19 impacts
Due to restrictions put in place by government authorities and service partners, in response to COVID-19, we may experience service delays for shipments going to and from China. 

As these restrictions are changing daily, please speak to a customer service representative using our online Chat…
Pride Month 2023: Show your pride as a 2SLGBTQ+ community member and ally
During Pride Month, Purolator is honoured to shine a spotlight on the voices and experiences of some of our 2SLGBTQ+ community members and those who show their pride as 2SLGBTQ+ allies. These individuals emphasize the significance of creating inclusive workplaces and communities for all.

Delphine…
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Purolator 2020 rate adjustment
Purolator 2023 rate adjustment | Enhancing our customer and community experience
Updated rates will be in effect as of Sept. 1, 2023. Rate changes allow us to tailor our business needs, while enhancing our network and delivery options for our customers.Throughout the past year, Purolator stayed focused on meeting our customers’ needs as ongoing supply chain pressures, record…
Purolator 2024 rate adjustment | Enhancing our customer and community experience
Updated rates will be in effect as of Sept. 1, 2024. Rate changes allow us to tailor our business needs, while enhancing our network and delivery options for our customers. This standard annual rate increase is not applicable to customers with negotiated agreements with Purolator.Purolator is…
Purolator 2024 rate adjustment for LTL (Freight) services
Updated rates will be in effect as of Jan. 1, 2024. Rate changes allow us to tailor business needs, while enhancing our network and delivery options for our customers.Throughout the past year, Purolator stayed focused on meeting our customers’ needs as ongoing supply chain pressures, record…
Purolator 2025 rate adjustment | Enhancing our customer and community experience
Updated rates will be in effect as of Sept. 1, 2025. Rate changes allow us to tailor our business needs, while enhancing our network and delivery options for our customers. This standard annual rate increase is not applicable to customers with negotiated agreements with Purolator.Purolator is…
Purolator 2025 rate adjustment for LTL (Freight) services
Updated rates will be in effect as of Jan. 1, 2025. Rate changes allow us to tailor business needs, while enhancing our network and delivery options for our customers. This standard annual rate increase is not applicable to customers with negotiated agreements with Purolator.Purolator is committed…
Purolator 2026 rate adjustment for LTL (Freight) services
Updated rates will be in effect as of Jan. 1, 2026. Rate changes allow us to tailor business needs, while enhancing our network and delivery options for our customers. This standard annual rate increase is not applicable to customers with negotiated agreements with Purolator.Purolator is committed…
Purolator acquires Livingston International
MISSISSAUGA, Ont., February 4, 2025 — Purolator announced today it has closed a deal to acquire Livingston International, an international trade services firm which specializes in customs brokerage, global freight forwarding, and trade consulting, from Platinum Equity.Full-service customs brokerage…
Purolator and Collins Harper provide shipping services through the Magento Commerce platform
TORONTO, Jan. 7, 2019 – Purolator is pleased to announce that Collins Harper has developed an e-commerce extension to integrate the company’s shipping solutions into Magento Commerce platform.“Integrating our shipping solutions into leading e-commerce platforms provides our customers with more…
Purolator and Live Nation Canada team up to bring Purolator Tackle Hunger to new audiences
Purolator is proud to announce its newest collaboration, teaming up with Live Nation Canada to help fight food insecurity by bringing Purolator Tackle Hunger to new audiences at live music events across the country.Launching this Sunday, June 28 at Rogers Stadium in Toronto, Purolator’s Delivering…
Purolator and Michaels helping Canadians stay connected through creativity this holiday season
TORONTO, NOV. 23, 2020 — Purolator package pick-up and drop-off services are available at 135 Michaels retail stores across Canada, offering customers more convenient ways to send and receive packages, including curbside service. To celebrate the new partnership, Purolator and Michaels are…
Purolator and Teamsters Canada sign new collective agreement
MISSISSAUGA, April 28, 2017 – Purolator and Teamsters Canada have a new five-year collective agreement. Earlier today, unionized employees, represented by Teamsters, voted to ratify the tentative agreement that was reached on March 28.

“The new agreement provides for long-term operational…
Purolator announces $1B investment to deliver the future
TORONTO, JUNE 25, 2019 – Spurred by record volume and e-commerce growth, Purolator today announced its plan to invest more than $1 billion through a five-year delivering the future growth and innovation strategy. The announcement builds on the company’s longstanding commitment to deliver unmatched…
Purolator announces 2018 rate changes
TORONTO, Nov. 3, 2017 – Purolator today announced it will implement a rate increase that averages

4.9 per cent, as well as changes to select surcharge fees, effective Jan. 1, 2018. The new Purolator Rate, Zone and Service Guides and Purolator Terms and Conditions of Service will be updated and…
Purolator announces 2021 Carrier of the Year Award winners
TORONTO, Sept. 28, 2022 — Today Purolator announced the recipients of its 2021 Carrier of the Year Awards. Besner Transport received both Purolator’s Eastern Canada Service Award and the Eastern Canada Safety Award. EBD Enterprises Inc. received Purolator’s Western Canada Service Award, and I.S.…
Purolator announces 2022 Carrier of the Year Award winners
TORONTO, Sept. 14, 2023 — Today Purolator announced the recipients of its 2022 Carrier of the Year Awards. Armour Transportation Systems received Purolator’s Eastern Canada Safety Award, and Ayr Motor Express received Purolator’s Eastern Canada Service Award. I.S. Cargo received both Purolator’s…
Purolator announces 2023 Carrier of the Year Award winners
TORONTO, June 19, 2024 — Purolator has announced the recipients of its 2023 Carrier of the Year Awards – in the categories of Safety and Service Performance. These awards recognize top-performing linehaul carriers prioritize safety in their processes and results and that provide exceptional…
Purolator announces acquisition of Williams PharmaLogistics Inc.
MISSISSAUGA, Ont., Dec. 6, 2023 — Purolator announced today it has acquired Montreal-based, Williams PharmaLogistics which operates a temperature-controlled, door-to-door network serving the pharmaceutical and healthcare industry.“Our investment in Williams PharmaLogistics is a significant step…
Purolator announces rate adjustment
TORONTO, Aug. 1, 2019 – Purolator has announced a rate adjustment, as well as changes to select surcharge fees, effective Sept. 1, 2019. The new Purolator Rate, Zone and Service Guides will be updated and available on purolator.com on Sept. 1, 2019.
Purolator announces winners of 2022 True North Small Business Grant Contest
TORONTO, OCT. 27, 2022 — Today Purolator announced the winners of its annual True North Small Business Grant Contest. The four Canadian recipients will each receive $20,000 in cash and $500 in free Purolator shipping credits. Winners are also being awarded a new “pay-it-forward” cash prize of $5,…
Purolator announces winners of 2023 True North Small Business Grant Contest
TORONTO, Oct. 16, 2023 — Purolator announced today, the winners of its 2023 True North Small Business Grant Contest. The four grant recipients have each won $25,000 in cash and $500 in free Purolator shipping credits.New this year, Canadians can vote for one of the True North Small Business Grant…
Purolator announces winners of the 2021 True North Small Business Grant Contest
TORONTO, DEC. 9, 2021 — Today Purolator announced the winners of the company’s True North Small Business Grant Contest, which launched last summer. The three Canadian small business winners will each receive $20,000 in cash, plus $15,000 in marketing promotions and $500 in free Purolator shipping…