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Safety, service, innovation

On behalf of Purolator, we would like to thank you for your continued business and advise you of upcoming changes to the rates set out in your agreement*.

Purolator has been navigating the COVID-19 pandemic as an essential service, delivering with pride and purpose to help business recover, consumers adapt, and communities stay safe.

As the economy rebounds, Purolator is focused on five priorities to serve the critical needs of businesses, consumers and communities.

  1. Continuing significant investments in health and safety and new processes, including contactless deliveries to keep people and communities safe and connected
  2. Increasing network capacity, speed and access to help businesses grow and benefit from emerging market opportunities
  3. Enriching the digital experience of shippers and receivers
  4. Expanding global supply chain capabilities for businesses shipping to and from Canada
  5. Advancing social responsibility and sustainability across all areas of the business

We have also made it a priority to help our small business partners navigate through COVID-19 and support their road to recovery. Click here to learn more about the resources and programs available.

The rate changes will support the re-prioritizing and investing we are doing to serve your needs and the needs of our diverse customer base during this unprecedented time.

Our new Rate and Zone Guides will be available Sept. 1, 2020.

We will continue to keep you updated on how we are investing in our business to serve you better.

Click below to see changes to select fees and other surcharges.

Surcharge fee changes

Purolator Same Day™ In-City list rate changes

Special handling classification change

*Standard annual rate increase not applicable to customers with negotiated agreements with Purolator.