Company Vision & Corporate Values

It’s not a package. It’s a promise®.

And it’s our job to help you keep it – on time, every time. Beyond that, it’s also our job to make a positive difference in our communities, to create a rewarding workplace for our employees and to always aim higher when it comes to minimizing our environmental impact.

How we deliver for you

Size and Reach

As Canada’s largest courier and freight network, we are able to deliver more for our customers from coast to coast, every day. Our network reach means you will enjoy better package visibility, fewer hand-offs and improved security.

Exceptional Service

From delivering the products and services you want, to offering truly helpful support, every time, we connect with you online, in person or by phone. Our 13,000 employees are committed to giving you compelling reasons to choose Purolator as your shipping partner.

Growth & Innovation

We’re investing $1 billion in growth and innovation for a stronger Canada. From transforming our network and fleet, to accelerating the digital experience for our customers, we’re driving growth for businesses of all sizes throughout North America and globally. We’re committed to delivering unmatched service at the forefront of the rapidly changing expectations of businesses, consumers and employees.

Our Values

Our values guide us in all that we do for our employees, communities and customers.

Performance Excellence

With the right products, people and mindset, we strive to be the

transportation company you can count on for every shipment.

People First

We foster a culture of employees who love their jobs

and see the value in what they do.

Customer Focus

Our customers are the reason we are in business.

We put them first in all we do.

Corporate Stewardship

We take action to strengthen the communities we serve

and to manage our business ethically and sustainably.

Transparency

We earn and maintain trust by being honest with our employees,

customers and stakeholders.

Customer

We deliver an exceptional customer experience.

Collaboration

We win by working together as "One Team".

Trust

Trust is at the foundation of everything we do.

Innovation

We continuously learn, evolve and innovate.

Sustainability

We go the extra mile for our people, our communities and the planet.

Results

We drive results, create value and deliver excellence.

Diversity, Equity and Inclusion

We are committed to inclusion, belonging and development for everyone.

Safety, Health and Wellness

We are committed to the safety, health and wellbeing of our people and communities.

How our values define us

Our values ensure that we deliver on our promises, each and every day.

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Our Vision & Values