We've got resources to help you ship with confidence.
Accounts, Billing & Payments
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FAQ Topics
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How to Ship
Find out how shipping with Purolator works in five easy steps. We'll give you an overview of what to do and what you will need.
How to Package Your Shipment
Proper packaging helps ensure we can deliver our shipments on time and in great condition. Follow these guidelines for a perfectly-packed package every time.
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Holiday Shipping and Peak Season Planning
Stay ahead of the curve and be well prepared for your busy holiday season. Check out our holiday tips and resources, send-by dates, and more.
Useful Links & Documents
Some shipments require extra services and fees. You can access the most frequently used documents by our customers here.
Quick Start Guides
Purolator Rate, Zone and Service Guides
Quickly and accurately calculate your shipping costs to destinations in Canada, the U.S. and internationally.
Need help with your shipment?
If you have questions, you can live chat, email or call us to get the answers you need.
Recommended Resources
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Return Shipping Best Practices Your Return Policy Needs
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Dos and Don’ts of Packaging: Getting it There in One Piece
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