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Purolator announces 2023 Carrier of the Year Award winners

Recognizing partner carriers that demonstrate exceptional results in safety and customer service

June 18, 2024

TORONTO, June 19, 2024 — Purolator has announced the recipients of its 2023 Carrier of the Year Awards – in the categories of Safety and Service Performance. These awards recognize top-performing linehaul carriers prioritize safety in their processes and results and that provide exceptional customer service. These attributes help Purolator drive results for our customers through the country’s largest transportation network, reaching all Canadians in even the most remote parts of the country.

2023 Carrier of the Year Award winners

  • Western Canada Safety AwardI.S. Cargo Corporation (third year in a row)

  • Western Canada Service Award - I.S. Cargo Corporation (second year in a row)

  • Eastern Canada Safety Award TFI Transport 11 Inc. (Besner)

  • Eastern Canada Service Award - Ayr Motor Express (second year in a row)

“We are pleased to acknowledge these outstanding carriers who consistently exceed expectations in delivering excellent customer service and prioritizing safety in their operations,” said Joe Lombardo, Vice President, Network Operations, Purolator.  “Their dedication to helping us deliver best-in-class service contributes to our position as a premier transportation provider in Canada, ensuring dependable and effective services for our customers shipping within, to and from Canada.

“We’re proud to be able to provide leading integrated freight, package and logistics solutions to our customers, reaching 100 per cent of postal codes across the country. It’s through the support of incredible partner carriers like these that we have established the largest transportation network in Canada.”

Established in 2009, the Carrier of the Year Award objectively evaluates Purolator carriers in several key areas, including on-time performance, peak-season performance and green initiatives. The evaluation also looks at carrier fitness, which includes fuel efficiency, cost-reduction initiatives, contingency plans and continuous improvement initiatives.

Award winner quotes:

  • “It's a privilege and a great honour to be recognized with these awards. Working with Purolator for so many years, we make every effort to be a reliable transportation company focusing on quality and safety. Our success is the result of a highly committed team. The level of care, professionalism and dedication starts with our company culture and values, which align with our customers, partners and other stakeholders to develop and strengthen our cooperation so we can continue to provide the best, safest service possible.” – Sergey Rozenberg, Director, I.S. Cargo Corporation.
  • “Winning this award is a firm recognition of our constant efforts to be the best, as we have done for the last 40 years. Being rigorous and proactive are the keys to our success.” - François LeBlanc, General Manager, TFI Transport 11 Inc (Besner).
  • “It is a great honor to receive this award. For Purolator to recognize the dedication that has gone into our partnership means a lot. It’s important our customers are satisfied with our service, as this is what determines our success. Our staff and drivers understand how vital the quality of our service needs to be, and they go out each and every day to perform their best.” - Seth Keenan, Director of Operations, Ayr Motor Express. 

Learn more about Purolator’s integrated courier, freight and logistics services at purolator.com.

About Purolator
Purolator Inc. is a leading integrated freight, package and logistics solutions provider. Delivering its customers’ promises since 1960, Purolator continues to expand its reach and renowned service levels and reliability to more people, more businesses and more places across the country and around the world. Purolator is proud of its Canadian heritage and is focused on sustainably positioning itself for future growth and success. Purolator is also committed to contributing to the well-being of the communities it serves and where more than 14,000 of its employees live, work and play.

Media contacts
Tom Kennedy
Senior Consultant Communications, Purolator
416 717-0378 
[email protected]