Follow our steps and make cross-border shipping easy.
Step 1: Check if your shipment needs specialized services
Do you have an oversized delivery or an urgent shipment? Purolator offers a variety of services based on your specific needs.
Shipping dangerous goods
Not all dangerous goods look dangerous, but many items are, and may contain regulated substances. Choose from our shipping options equipped to handle dangerous goods.
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Purolator Mission Critical
Mission Critical is our fastest shipping service to date. We offer fully flexible expedited shipping solutions, ensuring the best route is taken for your most urgent deliveries.
Other specialized services
Add a variety of specialized services to your Purolator shipment.
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Step 2: Choose your cross-border shipping service
Whether you’re looking for a next-day delivery, or if speed isn’t an issue, we have you covered with a variety of shipping options.
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Purolator Express® U.S.
Need next-day delivery to the U.S.? We’ll make sure your shipment gets there on time.
- Multiple delivery times available to meet your service level needs
- Detailed, in-transit tracking
- Guaranteed, next-day delivery to the U.S.*
Purolator Ground® U.S.
For less urgent U.S. shipments that can take a couple of business days or more to arrive.
- Pickup and delivery services available on Saturdays
- Flexible delivery times to suit your schedule
- Detailed, in-transit tracking
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U.S. shipping service
| Service | Purolator Express® U.S. 9AM | Purolator Express® U.S. 10:30AM | Purolator Express® U.S. 12PM | Purolator Express® U.S. | Purolator Ground® U.S. |
|---|---|---|---|---|---|
| Delivery by | 9AM the next business day to select U.S. destinations* | 10:30AM the next business day to select U.S. destinations* | Noon the next business day to select U.S. destinations* | End of day, the next business day to most U.S. destinations* | End of day in two or more business days* |
Step 3: Prepare U.S. customs documentation
Shipping to the U.S. can involve a lot of paperwork, technical language and regulations to comply with – but it doesn’t have to be complicated. Our self-serve compliance tool, Purolator Trade Assistant, allows you to obtain HS codes, estimate duty rates and find U.S. customs documentation.
How to use Purolator Trade Assistant
Prepare your customs documentation with the help of Purolator Trade Assistant.
Transfer Customs Documents Electronically
When you ship with Purolator, our Digital Commercial Invoice helps you transmit your trade records electronically with your shipment. This reduces the chance of errors and delays in cross-border shipping, giving you peace of mind.‡
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De minimis shipments (“Section 321”)
The Canada-U.S.-Mexico Agreement (CUSMA) allows goods to enter the U.S. from Canada duty-free. A “de minimis” shipment, or “Section 321”, allows for qualifying goods valued at $800 USD or less to enter duty-free into the U.S.
- Under this legislation shipments are also permitted to enter without formal entry
- This regulation is a great option for cross-border shippers to save money and time
Step 4: Start shipping!
If you’ve completed the steps above, you’re ready to ship to the U.S. with peace of mind. To start your journey, register online for a fast and simplified shipping experience. Alternatively, use our location tool to find a shipping centre near you.
How the Orthotic Found Cross-Border Shipping Success
Steve Magirias, VP of Operations for the Orthotic Group, explains how partnering with Purolator optimized the Orthotic Group’s cross border shipping and reverse logistics processes to significantly reduce shipping costs.
Related Resources
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How To Ship Industrial Parts Across The U.S. Border
Shipping industrial parts across the Canada-U.S. border doesn’t have to be complicated. We answer your top questions.
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Industrial Supplies 101: How to Import into Canada
Getting your global industrial shipments into Canada.
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How Cross-Border Solutions Helped TTI Cut Shipping Times By 66%
Learn how TTI improved their shipping-to-Canada experience with Purolator’s cross-border solutions.
Get savings and more when you open a Purolator business account
Save 40%† on all Purolator Ground® and Express® services within Canada, to the U.S. and around the world. Plus, enjoy competitive rates and dedicated sales support.
More Business Offerings
*Certain terms, conditions and geographic restrictions apply (including point of origin and destination guarantee restrictions and money-back guarantee restrictions). In most cases, end of day means 9 p.m. (receiver’s local time). The service guarantee may be suspended, modified or revoked at Purolator’s sole discretion. See Purolator Terms and Conditions of Service at purolator.com for full details.
†Offer for a fixed discount up to 40% is available for a limited time only to customers that qualify to create a new Purolator business account and for certain shipments only within Canada. Calculated on Purolator's published list rates, available at purolator.com/rates, and cannot be combined with other discounts.
‡Exceptions apply. Many countries still require a paper copy of the Commercial Invoice. The customer must understand the trade regulations for the country to which they are shipping.
