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Third-party research finds Purolator Express offers fastest Canadian delivery

For more than 60 years, Purolator has confidently shipped packages to, from and within Canada. Now, new research conducted for the Canadian parcel market reveals that Purolator Express® service offers the fastest delivery times within the country. ShipMatrix – proprietary software used to…

This holiday season, Purolator to pick up and deliver a record 54 million packages

Company anticipating an increase of almost 10 per cent as Canadians continue to ship at unprecedented levels

TORONTO, Oct. 14, 2021 — Purolator today announced its investments and plans to meet an expected demand of over 54 million packages this holiday season. These include tripling the number of…

This holiday season Purolator will pick up and deliver 46 million packages — an increase of almost 20 per cent

Click here to see full infographic

Company expands shipping and pick-up locations in time for busy holiday season

TORONTO, Nov. 2, 2020 — Purolator today announced multiple network investments to meet an expected 20 per cent jump in peak-season demand compared to 2019. These include a significant…

Together, we create change: Celebrating Pride Month at Purolator

At Purolator, we believe that every story shared is a step toward a more inclusive and connected workplace. This Pride Month, we’re proud to spotlight two 2SLGBTQ+ employees, who are using their voices and experiences to build up a culture of advocacy and authenticity.Spotlight on Cory Haslett,…

Transportation Services

Understanding Your Invoice

United States ends Section 321 De Minimis Exemptions

As of Aug. 29, 2025, all commercial shipments into the U.S., regardless of value, will be subject to duties and full customs clearance procedures. The de minimis exemption, which has allowed duty-free treatment of shipments under US$ 800 is being withdrawn for Canada and other countries. …

Upcoming scheduled maintenance activities will temporarily impact online shipping channels

Purolator is committed to continually improving our infrastructure to better serve our customers. We will soon be conducting maintenance activities on our online shipping platforms.

We chose the dates and times below for these improvements because they will be the least disruptive for the…

Upcoming scheduled maintenance activities will temporarily impact online shipping channels

As part of Purolator’s commitment to continually improve infrastructure, we are conducting a full system upgrade of SAP in July and September which will impact the online shipping channels - E-Ship® Online (ESO) and E-Ship® Web Services (EWS).During the maintenance periods, customers will be unable…

Update to Purolator Business Rewards Program (BRP) Terms and Conditions

Effective April 1, 2024, there will be changes to the terms and conditions of the Purolator Business Rewards Program. Your current discount will remain the same and no action is required from you.Your participation in the program and the benefits you enjoy, including your existing discount, will…

Update to rounding measurements for Courier shipments

Effective July 19, 2026, Purolator will round each fractional measurements for a courier package dimension up to the next whole inch or centimetre for billing purposes. This may impact the resulting dimensional weight and final transportation charge.This update better aligns Purolator to current…

Updated Purolator Terms and Conditions of Service available April 1, 2024

Effective April 1, 2024, we are implementing changes to the Purolator Terms and Conditions of Service. The updated version of the Purolator Terms and Conditions of Service will be available on the Terms and Conditions of Service page of purolator.com on this date.

Urban delivery coalition wins award for efforts to reduce emissions in door-to-door deliveries

TORONTO, Oct. 5, 2021 — The Urban Delivery Solutions Initiative (UDSI), a first-of-its-kind coalition of businesses, clean-energy providers, fleet operators, and policy experts that is tackling the growing problem of urban-freight emissions, is a 2022 recipient of a Canada’s Clean50 Top Project…

U.S. & International Shipping

Williams Pharmalogistics Inc. completes nationwide network expansion

TORONTO, ON, January 12, 2026 — Williams Pharmalogistics is pleased to announce the completion of a nationwide network expansion which has increased the company’s temperature-controlled capability from coast to coast. The development marks the most significant network expansion in the company’…

Zenkraft’s Partnership with Purolator Brings a New Shipping App to the Salesforce^® Ecosystem

London, Oct. 23, 2017 – Zenkraft and Purolator are pleased to announce the launch of Zenkraft’s new online shipping application that integrates Purolator’s Canadian shipping services with Salesforce® customer relationship management (CRM) software and cloud computing.

In recent years, as more…