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Application of the Program Terms and Conditions

These terms and conditions ("BRP Terms and Conditions") govern the participation of all Purolator business account customers who are enrolled in the Purolator Business Rewards Program ("BRP" or the “Program”). Tendering Shipments to Purolator at a Fixed Discount (as defined below) constitutes your acceptance of these BRP Terms and Conditions. If you do not agree to these BRP Terms and Conditions, it is your responsibility to advise Purolator that you no longer wish to participate in the Program. Purolator reserves the right to make any additions, deletions or modifications to these BRP Terms and Conditions at any time. 

The Purolator Terms and Conditions in effect at the time a Shipment is tendered to Purolator (including payment terms and limitations on our liability described in the Purolator Terms and Conditions), apply to such Shipments. 

Enrolment and Participation 

You must have an Approved Account Number in good standing, as determined by Purolator in its sole discretion, at the time of enrolment to participate in the Program. Further, your Approved Account Number must remain in good standing to continue to participate in the Program. · 

  • If you have not yet opened a Purolator small-medium business account, you can sign up through our website at purolator.com or by calling 1-888-529-9777. When you register online, you will also be asked to register for online shipping. Purolator is not responsible for enrolment forms that are lost, misdirected or completed incorrectly. 
  • If you have already signed up for a Purolator small-medium business account but have not yet received your account number, you can check the status of your application by calling our Small Business Sales Professionals at 1-888-529-9777. 

If you opened a Purolator small-medium business account at any time prior to May 28, 2012, you have not been automatically enrolled in the Program unless your account was opened under a special promotion providing for automatic enrolment into the Program upon expiry of such promotion (“Automatic Date of Enrolment”). If you wish to enrol, please complete the enrolment form or contact our Small Business Sales Professionals at 1-888-529-9777. Purolator is not responsible for enrolment forms that are lost, misdirected or completed incorrectly. Your enrolment in the Program may take up to the end of the third (3rd) Business Day after your enrolment form is received by Purolator to be activated (the “Actual Date of Enrolment” and, together with the Automatic Date of Enrolment, the “Date of Enrolment”). If there is any dispute as to your Date of Enrolment, Purolator’s records will govern. 

You may leave the Program at any time. To unenrol, please contact our Small Business Sales Professionals at 1-888-529-9777. 

Fixed Discount 

You shall receive a discount off of the List Rates (the “Fixed Discount”), in accordance with these BRP Terms and Conditions. It will be Purolator’s sole discretion to choose the fixed discount rate, and time period during which the discount shall apply, for each eligible account customer

The discounted amount will be reflected on your invoice. No BRP discounts will be applied to any shipping charges incurred prior to your Date of Enrolment. 

Surcharge Discounts 

At Purolator’s discretion, your Fixed Discount may also be applied to select Purolator Specialized Service charges, administrative charges and shipping charges (as such terms are defined in the Purolator Terms and Conditions) that may be applied to a Shipment (“Approved Additional Charges”). 

Discretionary Discounts 

You may, from time to time while you are enrolled in this Program, receive additional discounts or promotions as determined by Purolator in its sole discretion on Eligible Shipments (“Discretionary Discounts”). Any Discretionary Discounts will either be applied in lieu of your Fixed Discount or in addition to your Fixed Discount. Where such Discretionary Discount is applied at the Date of Enrolment or at any other time while you are enrolled in the Program, such Discretionary Discount will be applied in lieu of the Fixed Discount that you would have been entitled to receive under the Program for the period over which the Discretionary Discount applies. Upon the expiry of such Discretionary Discount, your Fixed Discount may be reinstated. Where such Discretionary Discount is applied in addition to your Fixed Discount, Purolator may fix your Fixed Discount for the entire period over which the Discretionary Discount is offered to the Fixed Discount you were entitled to at the date the Discretionary Discount offer begins. Please note that the terms of each Discretionary Discount for which you are eligible will be communicated to you at the time such Discretionary Discount is offered to you. 

Invoice Errors or Discrepancies 

You should call Small Business Sales Professionals at 1 888 529-9777 to report any Program-related errors or discrepancies on your invoice within ninety (90) days of the date of the invoice, after which time you will be deemed to have accepted such invoice. Purolator will investigate such reported Program-related errors and discrepancies and make any corrections, adjustments or modifications deemed necessary using the Fixed Discount that applied at the time the Shipment(s) to which the error or discrepancy relates occurred. 

To report non-Program related errors or discrepancies on your invoice, please call the number on your invoice. 

Restrictions 

Unless you are eligible to receive Discretionary Discounts, the Fixed Discounts offered through this Program cannot be combined with any other Purolator discounts, promotions, rebate or reward programs, savings plans or waivers that may be available to you from Purolator or through any authorized Purolator representative. By participating in this Program you hereby: (i) agree to waive any non-Program discounts that you may have been entitled to receive from the Date of Enrolment, and (ii) acknowledge and agree that your enrolment in any other Purolator savings, reward, rebate or other similar type of program in which you may have previously been enrolled will cease to be effective at the Date of Enrolment. 

Purolator reserves the right to remove you from the Program if you are authorizing others to ship Eligible Shipments under your Approved Account Number for the purpose of benefiting from the consolidation of such other Shipments that are tendered to us, or you are otherwise acting as an express delivery consolidator. 

Associations and buying groups are also not eligible to participate in the Program. 

Term of Program 

The Program may be suspended, modified or terminated at any time. Should the Program be suspended, modified or terminated, Purolator will advise you by posting a message at www.purolator.com. Tendering Shipments to Purolator on or after the effective date of any suspension, modification or termination of the Program constitutes your acceptance of such suspension, modification or termination.

Purolator reserves the right to suspend, modify or terminate your participation in this Program at any time and for any reason. Purolator in its sole discretion will make all decisions regarding eligibility to participate in the Program. 

Use of Personal Information 

As a member of the Program, you consent to the collection and use of your personal information by Purolator for the purposes of administering the Program. Your personal information will not be sold or used for any purpose other than in connection with the Program without consent. Purolator’s Privacy Statement is available at purolator.com or by calling 1 888 SHIP-123.

Applicable Law 

The Program is governed by and will be construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein. Any cause of action arising under the Program must be instituted no later than two (2) years after the claim or cause of action arose in a court of competent jurisdiction in the City of Toronto. Void where prohibited by law. 

Definitions 

Unless otherwise defined in these Program Terms and Conditions, capitalized terms have the following meanings: 

"Approved Account Number" means an active Purolator small-medium business account in good standing, as determined by Purolator in its sole discretion. 

"Business Day" means Monday, Tuesday, Wednesday, Thursday and Friday and excludes all statutory holidays in the Province of Ontario. 

"Eligible Shipments" means Shipments tendered to Purolator under an Approved Account Number using any Purolator Express® or Purolator Ground® services set out in the Purolator Terms and Conditions. 

"Eligible Shipping Charges" means the List Rates in respect of Eligible Shipments and any Approved Additional Charges. For greater certainty, Eligible Shipping Charges do not include any service charges, administrative charges, shipping charges, surcharges, taxes, rebates, duties, or other additional charges (including fuel), other than the Approved Additional Charges, that may be associated with an Eligible Shipment and which may be described in the Purolator Terms and Conditions or Purolator Rate Guide. 

“Fixed Discount” means discount percentages as chosen by Purolator in its sole discretion under this Program. 

“Fixed Term” means the period for which an eligible account holder shall receive a Fixed Discount; as determined by Purolator in its sole discretion under this Program. 

"List Rates" means Purolator’s published list rates in effect as at the date of each Eligible Shipment, as may be amended by Purolator, available at purolator.com. 

"Purolator" means, unless otherwise specified, Purolator Inc. and its respective agents and subcontractors. 

"Purolator Terms and Conditions" means Purolator’s published Terms and Conditions of Service in effect at the time each Shipment is tendered to Purolator, as may be amended by Purolator, available at purolator.com. 

"Shipment" has the same meaning attributed to such term in the Purolator Terms and Conditions.