The Purolator Billing Centre allows you to:
1. Receive invoices online – no more paper invoices!
2. Receive new invoice alerts and payment confirmations by email
3. Pay invoices by credit card or EFT (electronic funds transfer)
4. Pay multiple invoices in one payment, including Purolator Freight and Purolator International invoices
5. View past and current invoices
6. Print invoices whenever you need a paper copy
To register for online billing, simply navigate to the Purolator Billing Centre registration page here. You will need to provide the following:
2. First name
3. Last name
5. Company name
6. Language preference
7. Account number(s), and
8. Accept the Purolator Billing Centre Terms and Conditions
Yes. All Purolator Inc. accounts can be registered for bill presentment and payment.†
The default view for multiple accounts will display all outstanding invoices per account. The view can be changed to a single account view.
If you would like to sign up for automatic payments, you can do so by clicking on the AutoPay tab within your billing centre profile. If you do not have a billing centre profile, you can create one from the Purolator Billing Centre home page or you can enroll for automatic payments on the same page.
Once a payment has been made in the Purolator Billing Centre, the credit card number last used can be remembered and can be reselected for your next payment. If you would like to add or change your preselected cards, you can do so by going to your profile and modifying your saved cards. Please note that you will need to accept our terms and conditions for credit card storage once you add a credit card.
When logging in to the Billing Centre, you will be presented with your account(s) summary, which will display invoice balances and links to your invoices.
Click on the invoice number displayed on the account summary page. You will be taken to the invoice details page, which includes shipment information, shipment totals and tracking details.
By default, invoices will be sorted by invoice date from oldest to newest. Invoices past due will be highlighted in red.
Closed/paid invoices will be displayed in a separate tab as display only. This tab is featured on the Account Summary page.
Yes. Payments made by credit card or EFT (electronic funds transfer) can be submitted securely through the Billing Centre.
Payments can be made by Visa, MasterCard, American Express or EFT (electronic funds transfer) through the Purolator Billing Centre.
Once a credit card payment has been submitted, the invoice status will display “Processing Payment” until the payment is applied in the Billing Centre. Within 48 hours, full payments will move the invoice to the Closed/Paid tab, and partial payments will update the balance due in the Open/Outstanding tab.
Yes. Outstanding invoices and balances can be selected for payment and added to your cart. When you are ready to pay your cart, simply check out and provide your payment details.
Yes. A single invoice can be paid through the Quick Pay option, which is located on the login page of the Billing Centre.
Yes. Purolator Freight and Purolator International invoices can be paid online. Please note that account and invoice details for Purolator Freight and Purolator International are not stored in the Billing Centre. To add your Purolator Freight and Purolator International invoices to your cart, simply navigate to the Purolator Int’l/Freight tab at the top or to the button at the bottom of the Account Summary page. Enter the required information pertaining to the invoice and add it to your cart and then check out.
Yes. You can select or deselect the option to receive a payment receipt and the option to send to an alternative email address. Payment confirmation can also be printed.
Only one credit card can be submitted per transaction, but you can partially pay an invoice using one credit card and then use a different credit card for the balance.
Credit card payments can take up to 48 hours to be reflected in the Billing Centre. However, once a transaction has been completed, your invoice will display as “Processing Payment” until the payment has been successfully completed.
You can email firstname.lastname@example.org.
To manage user information, click on the drop box at the bottom of the page and select your user. The User Management page will be displayed.
To manage account information, navigate to the Manage Account(s) tab displayed on the Account Summary page. Here, you have the ability to add accounts to your profile as well as modify any information that is required in the account.
To change your login password, navigate to the User Management page, where you will see an option to change your password.
Once you’ve registered for the Billing Centre, your paper invoice will no longer be mailed to you because you can view and download invoices online. If you prefer to receive a paper copy, you can navigate to the Manage Account(s) page and deselect the Paperless Billing option and submit for processing.
The only users who will have access to view and pay your invoices are authorized users on that account.
Within 48 hours of completing the registration form for the Purolator Billing Centre, you will receive a welcome email giving you access to the Billing Centre. If you need to make an immediate invoice payment, simply use the Quick Pay feature that is available on the Purolator Billing Centre login page.