Deliver an exceptional customer experience and run your omni-channel retail business more efficiently.
Whether you’ve got a retail store that’s on the street or online, we’ve got solutions to keep you shipping. Our experts are ready to answer your questions and work hand-in-hand with you to optimize your retail operations.
Services for Retail and Online Businesses
Count on Purolator's retail shipping, logistics, warehouse and distribution services to quickly and efficiently ship deliveries to retail stores or directly to online customers.
Our latest offering, keeping your customers informed every step of the delivery journey.
Acting as a retail outlet on wheels, our convenient alternative delivery location offers more flexibility for your customers living in populated areas, at peak times†.
Depend on our expertise in receiving and handling returns for repair, restock and refurbishing.
Exceed your customer expectations with shipping solutions 7-days a week*.
A single end-to-end supply chain management solution that covers transportation, returns, international cross-border logistics, warehousing and fulfilment.
The perfect solution for retail fulfillment. Get your shipments to select Canadian destinations by 10:30 a.m. the next business day, guaranteed.*
Recommended E-Commerce Platforms
We’ve partnered with major e-commerce providers to help sell and ship your online business.
Purolator Your Way
Purolator Your Way offers a new level of convenience and visibility for shipments.
Our digital solution keeps your customers informed at every step of the delivery journey with status updates via SMS notifications.
Customers are also able to personalize delivery preferences, which can even be updated while their package is on-route.
Online shopping just got easier
Greater flexibility with remote signature release‡
Customers no longer have to physically sign for a package, meaning they don’t even need to be home for the delivery!
Our digital solution reduces missed deliveries by allowing customers to digitally sign for their package, in turn, providing a convenient alternative to waiting in for a delivery.
More delivery visibility for recipients
There’s no need to guess when a package will arrive. Our detailed SMS notifications will update your customer when their package has been picked up from your business, while it’s on-route and once it’s been safely delivered to their specified address.
More than one package in a delivery? No problem, your customer will have total visibility of each piece.
Personalized customer experience, even on-route
Customers now have the option to customize their delivery preferences, even while their delivery is on its way. Customers can choose their preferred delivery drop-off location (e.g. front door, garage), add a buzzer code and even supply more specific instructions.
Purolator QuickShip is a fast and efficient shipping solution tailored to your business, that also benefits your customers†.
Stay ahead of expectations by offering next-day delivery by 9 p.m., 7 days a week*. Our late night and early morning pickups mean your packages get delivered within a 24-hour cycle. In turn, your business is able to effectively balance inventories by fulfilling orders daily.
Why use Purolator QuickShip
Mobile Quick Stop
Mobile Quick Stop is an award-winning innovative concept to streamline the last mile, offering a safe and convenient alternative delivery location for your customers†.
During peak times in populated areas, customers have the ability to pick up their packages in their neighbourhood from a Mobile Quick Stop truck, at a time that’s convenient for them.
Mobile Quick Stop Top Features
" Purolator has been delivering from day one on their promises. It’s very exciting to find a carrier strategic partner really aligned with e-commerce players. "
- Arnaud Bussieres, Clearly.
*Certain terms, conditions and geographic restrictions apply (including point of origin and destination guarantee restrictions and money-back guarantee restrictions). In most cases, end of day means 9 p.m. See Purolator Terms and Conditions of Service for full details. To select points in Canada, delivery will be on the day specified by Purolator.
† Mobile Quick Stop and QuickShip are currently only available within Canada. Certain terms, conditions and geographic restrictions apply (including point of origin and destination guarantee restrictions and money-back guarantee restrictions). To select points in Canada, delivery will be on the day specified by Purolator. See Purolator Terms and Conditions of Service at purolator.com for full details.
‡ Remote Signature Release is not available for shipment requiring signature by an adult or the intended recipient (such as alcohol, cannabis, certain types of pharmaceuticals/narcotics, etc. or other DG regulated items).