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Updated rates will be in effect as of Jan. 1, 2024. Rate changes allow us to tailor business needs, while enhancing our network and delivery options for our customers.

Throughout the past year, Purolator stayed focused on meeting our customers’ needs as ongoing supply chain pressures, record inflation and extreme weather events impacted the transportation industry and communities throughout Canada. While always striving to provide exceptional service for consumers and businesses, we made progress on the following long-term priorities and investments:

  • Service: Enhancing our industry-specific transportation solutions for businesses shipping to, from and within Canada and elevating the customer experience through product development, new technology and more consumer access points. At the end of 2022, 67 per cent of Canadians are within three kilometres of one of our 2,500 Purolator shipping locations across Canada.
  • Network: Improving our network and service capabilities through our new state-of-the-art National Hub, which became fully operational ahead of the busy holiday season. With the incredible capability to process more than 600,000 shipments per day, this new facility helps us achieve elevated service and performance results through the peak shipping period. 
  • Digital tools: Providing peace of mind to our customers through enhanced digital tools that give customers more self-serve options and convenience – like the expansion of Purolator Quick Stop Kiosks and parcel lockers (available 24/7).
  • Our community and environment: Advancing our commitment to our communities and sustainability through our Purolator Tackle Hunger®program, raising almost 2 million pounds of food to support food banks across Canada, and by finalizing our 2030 sustainability road map, which includes electrifying 60 per cent of our fleet by 2030.

The new LTL Rate Guide will be available on the Shipping Rates, Zones & Service Guides page of on Jan. 1, 2024.

*Standard annual rate increase not applicable to customers with negotiated agreements with Purolator.

Posted: Nov. 30, 2023