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Updated rates will be in effect as of Sept. 1, 2023. Rate changes allow us to tailor our business needs, while enhancing our network and delivery options for our customers.

Throughout the past year, Purolator stayed focused on meeting our customers’ needs as ongoing supply chain pressures, record inflation and extreme weather events impacted the transportation industry and communities throughout Canada. While always striving to provide exceptional service for consumers and businesses, we made progress on the following long-term priorities and investments:

  • Service: Enhancing our industry-specific transportation solutions for businesses shipping to, from and within Canada and elevating the customer experience through product development, new technology and more consumer access points.  
  • Network: Improving our network and service capabilities through our new state-of-the-art National Hub, which became fully operational ahead of the busy holiday season, helping us achieve elevated service and performance results through the peak shipping period.
  • Digital tools: Providing peace of mind to our customers through enhanced digital tools that give customers more self-serve options and convenience, working to improve real-time tracking for more precise shipment visibility and digitizing processes for more efficient service.
  • Community and environment: Advancing our commitment to our communities and sustainability through our Purolator Tackle Hunger® program, raising almost 2 million pounds of food to support food banks across Canada, and by finalizing our 2030 sustainability road map, which includes electrifying 60 per cent of our fleet by 2030.

Our new Rate and Zone Guides will be available Sept. 1, 2023. Click here to see changes to select fees, in effect at that time. 

We will continue to keep you updated on how we are investing in our business to serve you better. Thank you for your continued business and ongoing support.

*Standard annual rate increase not applicable to customers with negotiated agreements with Purolator.


Posted: July 28, 2023