You can manage and select the type of notification you want your contacts to receive with our Delivery or Exception notification options. Delivery notification allows the user and contact to know when an item has been successfully delivered. Whereas the Exception notification will explain the reason for a delay in delivery and the action, if any is required to complete the delivery.
If you manage multiple shipments, our E-Ship software allows you set up proactive notifications for either individual or multiple shipments. For help with proactive notifications and other ESS features, contact the Shipping Channel Service Desk at 1 800 459-5599.