Stay informed of service disruptions with our up-to-date service alerts
Service alert: High-volume period service updates
Purolator has experienced an unprecedented demand for our transportation services causing a surge in residential deliveries and special handling services. We anticipate this high demand to continue through the holiday season. As such, we are making operational adjustments – including delivering residential shipments throughout weekends – to effectively service our customers.
Purolator 2021 rate adjustment for LTL (Freight) services
Effective Jan. 1, 2021, Purolator will implement a rate adjustment for LTL (Freight) services of a general list rate increase of 5.9 per cent. The new LTL Rate Guide will be available on the Shipping Rates, Zones & Service Guides page of purolator.com at that time.
Changes to our Terms and Conditions of Service – April 1, 2020
March 10, 2020 - Please be advised Purolator is making certain modifications to our Terms and Conditions of Service, by way of an Amendment, effective April 1, 2020. Amendment No. 2, forming part of Purolator’s Terms and Conditions, will be available at www.purolator.com as of April 1, 2020.