Purolator logo
Live Chat Chat
Purolator logo
Connect with us:
Our Mobile App

Service Alerts & Updates

Stay informed of service disruptions with our up-to-date service alerts

Warning icon

Updated Purolator Terms and Conditions of Service in effect June 7, 2021

Effective June 7, 2021, we have implemented changes to the Purolator Terms and Conditions of Service. An updated version of the Purolator Terms and Conditions of Service is available on purolator.com.

News & Updates
New Excessive Length value-added service fee for Freight shipments
Effective July 3, 2023, we are introducing a new Excessive Length value-added service fee*, in the amount of $70.00 per shipment, for Freight/LTL shipments that measure over 96” (243 cm) on one side.
Purolator 2023 rate adjustment for LTL (Freight) services
Updated rates will be in effect as of Jan. 1, 2023.* Rate changes allow us to tailor our business needs, while enhancing our network and delivery options for our customers.
Purolator 2022 rate adjustment | Maintaining focus to meet customer needs

Updated rates will be in effect as of Sept. 1, 2022.

Service alert: International shipments
Due to the current situation throughout Ukraine and Russia, effective immediately, our service to the regions has been suspended until further notice.