We've got resources to help you ship with confidence.
Online: To open an account, click on Register Now and choose 'Open a Purolator Business Account.'
By phone: Call us at 1 888 SHIP-123 and choose option 3. We can set up your account right on the phone.
When tracking your shipment, the Tracking Details page will indicate the estimated date of delivery. The arrival time of your package will depend on the service selected by the shipper. To see a list of our suite of services and their delivery timeframes, visit our shipping services page.
For a residential delivery, a notice of delivery will be left advising where the shipment is being held for pickup. Your shipment will be held at our shipping location for a maximum of five business days. Some exceptions may apply.
For alternate arrangements, please contact us via Chat or through our Customer Support Centre. Additional charges may apply.
How to Package Your Shipment
Proper packaging helps ensure we can deliver our shipments on time and in great condition. Follow these guidelines for a perfectly-packed package every time.
Holiday Shipping and Peak Season Planning
Stay ahead of the curve and be well prepared for your busy holiday season. Check out our holiday tips and resources, send-by dates, and more.