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A new era for the CFL and Purolator Tackle Hunger
TORONTO, Sept. 16, 2025 – The Canadian Football League (CFL) and Purolator are building upon a successful 22-year partnership by uniting like never before to champion food security.The evolution of the partnership will see increased support from all nine CFL teams, while opening new opportunities…
About Purolator
Confidently shipping your packages to, from and within Canada for 65 years.
Aerospace Delivery Solutions for Parts and Components
Amendment to terms and conditions effective March 30, 2026
Effective March 30, 2026, Purolator Inc. is updating its Terms and Conditions of Service by way of amendment. A copy of the amendment to the Terms and Conditions, setting out the changes, is available here. Use of Purolator’s services on or after March 30, 2026 constitutes acceptance of the updated…
Auto Parts and Accessories Logistics Solutions
Becoming an Authorized Shipping Agent
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Black History Month 2023: Delivering for our communities
In celebration of Black History Month, we are recognizing Black employees who deliver for our workplaces and our communities. From volunteering with Purolator Tackle Hunger®, to supporting newcomers to Canada, to starting a support group for parents, our team members across the country are doing…
Business Solutions
Businesses are prioritizing sustainable supply chains—access our latest research
Business leaders are influencing sustainable supply chain management across their organization, and 72.5% of companies say they are able to be proactive with their sustainability efforts.

The message is clear: customer concerns around sustainability are louder than ever and businesses are under…
Canada’s first one-stop ‘shop and ship’ kiosk introduced at CF Toronto Eaton Centre
TORONTO, Dec. 2, 2019 – Purolator has unveiled Canada’s first self-serve Quick Stop Kiosk, making holiday shopping easier and getting packages where they need to go, on time and hassle free. Located at CF Toronto Eaton Centre, North America’s busiest shopping centre, Purolator’s Quick Stop Kiosk…
Canadian retailers optimistic about higher holiday sales in 2017; planning earlier than ever: Purolator survey
E-commerce is driving retailers to plan early for busy holiday season

TORONTO, ON, Sept. 13, 2017 – While Canadians still have over 100 shopping days left before the holidays get into full swing, retailers across the country got a head start on what they expect to be a busier holiday season…
Canadians set to send more than 52 million parcels with Purolator this holiday season
TORONTO, Nov. 24, 2025 — From Prince Rupert, B.C., to Whitehorse, Yukon, to Corner Brook, N.L., Purolator couriers have begun criss-crossing the nation as holiday shipping season kicks into high gear this week. Purolator, a leading Canadian integrated freight, package and logistics solutions…
Canadians won’t let inflation and rising costs dampen their holiday spirit
TORONTO, Nov. 15, 2023 — Has holiday spirit lost its sparkle? Not according to a recent Purolator survey, in which 64 percent of Canadians affirm that the holiday season remains their most cherished time of the year. Despite current economic pressures, 84 percent of Canadians are feeling steadfast…
Celebrating Black Brilliance at Purolator this Black History Month
This Black History Month, Canada celebrates 30 years of recognition with the theme: “30 Years of Black History Month: Honouring Black Brilliance Across Generations — From Nation Builders to Tomorrow’s Visionaries.” We are proud to spotlight four Purolator team members across frontline and…
Celebrating Black History Month 2024: Inspiring and Igniting change
Temilade Adetokunbo's inspirational Canadian journey at PurolatorThis year, in recognition of Black History Month, we are shining a spotlight on some of our employees. Today we are excited to share the journey of Temilade Adetokunbo, a Client Support Representative with our Retail team in Winnipeg…
Celebrating International Women’s Day 2026
International Women’s Day (IWD) is an opportunity to recognize the contributions of women and reflect on the progress being made toward more inclusive and equitable workplaces.We succeed when we show up as one team. By listening, learning and engaging in honest conversations, we are actively…
Celebrating Purolator Tackle Hunger champions who always go the extra mile
As part of Purolator Tackle Hunger, we are recognizing a few of our incredible Purolator Tackle Hunger champions who dedicate their time and passion to raising food and funds for food banks across Canada.Our champions organize fundraising initiatives in our terminals and offices, they lead…
CFL and Purolator deepen commitment to food security
TORONTO, Oct. 6, 2022 – The Canadian Football League (CFL) and Purolator are renewing and deepening their commitment to championing food security across the nation. The organizations are proud to introduce CFL Thanksgiving Weekend presented by Purolator (Oct. 7-10). This complements the long-…
City of Ottawa and Purolator showcase a package of green delivery options
OTTAWA, Sept. 8, 2023 – Mayor Mark Sutcliffe and Transportation Committee Chair, Councillor Tim Tierney, joined Purolator President and Chief Executive Officer, John Ferguson, to unveil a new fleet of electric cargo bikes (e-bikes) and electric low-speed vehicles that will operate in the city.

The…
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Your e-mail has been sent successfully. You will be contacted by a Purolator Customer Support representative within 48 hours.In the meantime, don’t miss out on an even better delivery experience.​ Sign up for Purolator Your Way™ to personalize your delivery preferences and receive real-time…
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ContactNB award: Exceptional customer experience
We are proud to receive an Exceptional Customer Experience Award from ContactNB. This award recognizes our strategies in creating individualized customer service experiences. 

ContactNB represents the contact centre industry in New Brunswick. The organization focuses on industry growth,…
ContactNB: Digital Innovation Award
We are honoured to win ContactNB’s Award of Excellence for Digital Innovation. This award recognizes the implementation of new or enhanced technology, processes, reporting and/or organizational change to improve customer experiences. We received this acknowledgment for the digital improvements we’…
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Customer alert: Fraudulent email and text message representation of Purolator
Some of our customers may receive emails and text messages that appear to be from a Purolator account or phone number, asking for personal or financial information. These messages are not from Purolator.

We are investigating to determine the origin of these messages – which are likely part of…
Customer alert: Fraudulent text messages impersonating Purolator
Some of our customers may receive a text message sent by scammers impersonating Purolator urging recipients to click a link to confirm their address details. These messages are not legitimate and are not coming from Purolator.We are actively monitoring this smishing (false text messages) campaign,…
Customs Clearance & Brokerage
Customs Clearance Resources and Brokerage Services
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De Minimis Changes and the Impact on Shipping to the U.S.
Delivering for our planet by conserving energy and reducing waste.
As we celebrate Earth Month, Purolator remains committed to minimizing our environmental impact through sustainable business practices. Our goal is to become Canada's greenest courier and achieve net-zero emissions by 2050, a mission we take seriously.To achieve this ambitious goal, we have adopted…
Delivering the future
Delivering your promises safely during times of uncertainty
March 15, 2020 - As you are aware, COVID-19 continues to impact populations and markets around the world. This situation is evolving every hour, and I want to assure you that Purolator is on top of it. We continue to put in place new measures based on all recent developments to protect the health…
Diversity and Inclusion at Purolator
DSV Solutions
Duties and Taxes
E-Commerce Integration Partners
E-Commerce Shipping Solutions
EFT Payments
Electronic Shipping for Distributors
EMBERS Social Impact Award: Celebrating inclusivity and diversity
The diversity of our people is what makes us great – and proud. When looking to expand diversity in the workplace across the country, we partner with a range of organizations to find a team members that will bring new perspectives to our business.

One of these organizations is EMBERS, the Eastside…