April 2, 2020 - Due to restrictions put in place by government authorities and service partners, in response to COVID-19, the following temporary changes have been made to our U.S. and international services until further notice:
- Suspension of service guarantees for our time-definite Purolator Express® services to U.S. destinations.
- Suspension of service guarantees for our time-definite Purolator Express® services to international destinations for shipments originating in Saskatchewan, Newfoundland and Labrador and Windsor, Ont.
- Suspension of service to areas of: Cuba, Curacao, France, Greenland, Guinea-Bissau, India, Italy, Lao Peoples Democratic Republic, Libya, Maldives, Mauritius, Mayotte, Nepal, Oman, Puerto Rico, Reunion Island, Sao Tome and Principe, Saudi Arabia, Seychelles, Somaliland, South Africa (Lesotho, Swaziland, Namibia, Mozambique, Botswana, Zambia, Zimbabwe, Malawi and Angola), Sri Lanka, Suriname, Turkmenistan, Venezuela.
As these restrictions are changing daily, please speak to a customer service representative using our Chat tool or by calling 1 888 SHIP-123 to verify the location you would like to ship to before scheduling your shipment.