Purolator Inc.

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Special Handling and Dangerous Goods Enhancements and Updates

Purolator is always working to improve our services to better serve you. That is why we are introducing enhancements to our Special Handling and Dangerous Goods services.

What are dangerous goods (DG)?

Dangerous goods are articles or substances that are subject to government regulations because they may pose a risk to health, safety, property or the environment.

Dangerous goods are not always obvious, and many items are, or contain, regulated substances. Common items that are considered dangerous goods include some paints, aerosols, lithium batteries (either separate or contained in cellphones, laptops, video cameras, etc.), dry ice, perfumes, airbags, ammunition, butane, fireworks, gasoline, lighters, car batteries, matches, nail polish, nail polish remover, solvents and some chemicals. For more details on shipping Dangerous Goods, visit Purolator.com.

What is a Special Handling (SH) service?

Conveyor systems at our processing facilities are not suitable for certain shipments, such as overweight or oversized pieces or non-packaged articles. Therefore, we manually handle these items using specialized equipment.

Whether it's a one-time shipment or a regularly occurring shipment, rely on our Special Handling service to manage the process smoothly and effectively.

Currently Special Handling includes:

Special Handling Type

Definition and Parameters

 Surcharge

Non-packaged

Unboxed items or objects not fully encased in a suitable shipping container (e.g., tires, pails and shrink-wrapped items)

 $18.00

Heavyweight/Oversized

Weigh > 70 lb. (32 kg), length > 60” (121 cm) and/or overall piece size ≥ 165” (419 cm)

 $18.00

Unsuitable

Articles that, due to their nature (e.g., size, shape, packaging, contents), are deemed to be unsuitable for our distribution and sorting system (e.g., ball bearings, nuts, bolts, fasteners, liquids, wooden or metal crates)

 $18.00

To learn more about Purolator’s current packaging guidelines, click here.

Upcoming Changes 

To ensure you pay only for the special handling level required for your shipment based on its unique contents and packaging, Purolator SH and DG services will be reclassified from a flat fee to a categorized surcharge structure defined by shipment type. These changes are targeted to launch in January 2018. If you have questions on how this directly impacts your accounts please contact your Sales Representative.

Special Handling Type

Definition and Parameters

 Surcharge

Flat Package

Longest side > 18” (45.72 cm) and <=48’’ with shortest side ≤ 2” (5.08 cm)

 $2.00

Additional Handling

High-risk contents not packaged according to Purolator’s accepted standards or unboxed items
(e.g., pails, crates, etc.)

 $14.00

Oversized

Weight > 70 lbs. (32.75 kg) & ≤ 150 lbs. (68.04 kg) or Longest side >48" (121.92 cm) & <=108" (274.32 cm)

 $14.00

Residential Area Heavyweight

Weight > 70 lb. & ≤ 150 lb. or longest side > 60” & ≤ 108”

 $50.00

Large Package

Girth > 130” (330.2 cm) & ≤= 165” (419.10 cm)

 $55.00

Over Maximum Limit

Weight > 150 lbs. (68.04 cm),
Girth > 165” (419.10 cm) or
Longest side > 108” (274.32 cm)

Purolator will not accept any package in its courier network that is considered over the maximum limit. If such a package is found in the Purolator courier network, an Over Maximum Limit surcharge will be applied.

 $85.00

For shipments that qualify for two or more categories of Special Handling Charges, the higher fee would apply.

 

Dangerous Goods Type

Definition and Parameters

 Surcharge

Fully Regulated

Dangerous goods declared as Fully Regulated in compliance with Transport Canada’s regulations (no exemptions apply); can be transported via ground and air

 $55.00

UN3373

Biological Substances, Category B (relatively low-risk pathogens); can be transported via ground and air

 $8.00

UN1845

Dry ice/solid carbon dioxide (in a properly vented package); can be transported via ground and air

 $8.00

<500 kg

Gross mass of all dangerous goods on a vehicle is ≤ 500 kg (only applicable to select classes); exemption under Section 1.16 of Transport Canada’s TDG Regulations; can only be transported via ground

 $22.00

Limited Quantity

Dangerous goods (other than explosives) in one or more means of containment with a gross mass ≤ 30 kg each; exemption under Section 1.17 of Transport Canada’s TDG Regulations; can only be transported via ground

 $14.00

Please note: For customers on fixed term custom service pricing agreements, the new surcharge structure will not be implemented until your next contract year that follows January 2018 (the “Next Contract Year”). The new surcharge structure will be applied to conform with the negotiated percentage rate increase that applies to the Next Contract Year as set forth in your services pricing agreement. However, our expectation is that your third party shipping software will be updated to reflect the new surcharge structure file in advance of your Next Contract Year, to ensure the revised structure will be active by your Next Contract Year.

When appropriate as per the Purolator Rate Guide, both Special Handling and Dangerous Goods surcharges may be applied to a Shipment. Please refer to chart below.

DG & SHS Applicability Matrix

 

Dangerous Goods Types

DG01

DG02

DG03

DG04

DG05

Fully Regulated

UN3373 (Biological Specimens)

UN1845 (Dry Ice)

< 500 kg

Limited Quantity

Special Handling Types

Flat Package

DG Only

DG Only

DG Only

DG Only

DG Only

Additional handling

DG Only

DG Only

DG Only

DG Only

DG Only

Oversized

X

X

X

X

X

Residential Area Heavyweight

X

X

X

X

X

Large Package

X

X

X

X

X

Over Maximum Limit

X

X

X

X

X

DG Only – Denotes that only DG would be charged

X – Denotes both DG and SHS would apply

Why these changes?

To ensure our customers only pay for the special handling level required for their shipments, based on their unique contents and packaging, Purolator SH and DG services are targeted to be reclassified in January 2018 from a flat fee to a categorized surcharge structure defined by shipment type.

These changes will more accurately reflect the level of special processing required for your shipment type, based on its defined category and the appropriate level of care required for it to be safely processed through our network and securely delivered to its end destination.

What am I required to do?

User/System Type

Implementation Timeline

Customer Own Developed Systems

Previously approved custom shipping systems require updates to comply with the new Carrier Compliance Specifications. Customers are required to complete the necessary software update and recertification with Purolator to be compliant with the updates to SH and DG structures.

E-Ship® Server (ESS)

Purolator is targeting to update all ESS systems to reflect these changes in January 2018.  

Please note that until the updates takes place within your system, estimates for SH and DG charges may not be accurate, and you will be required to pay the final invoice amount reflecting these updated rates.

E-Ship® Online (ESO)

These changes are targeted to come into effect within E-Ship® Online (ESO) in January 2018.

E-Ship® Web Services (EWS)

These changes are targeted to come into effect within E-Ship® Web Services (EWS) in January 2018. With this change we will be introducing WSDL Version 2, which you are required to consume by the compliance date when WSDL Version 1 will be retired. We advise that you plan your resources in order to consume the latest specifications and update your systems accordingly.

Third-Party Vendors

All Purolator Certified Providers are required to complete the necessary software update and recertification with Purolator to be compliant with the new specifications.

Purolator will be working with the Certified providers to achieve certification over the next 12 months. Once the update is available, customers will be notified with further instructions on how to implement the update.

Please note that until the updates takes place within your system, estimates for SH and DG charges may not be accurate, and you will be required to pay the final invoice amount reflecting these updated rates.

EDI Customers

To accurately reflect these enhancements a new version of our EDI invoice is targeted to launch in January 2018. In order to receive full visibility of all detailed charges, we recommend customers update to this latest version immediately.  To preview the upcoming changes, customers can view sample invoices here:

ftp://ftp2.purolator.com

Username: PurolatorFTP2

Password: Puro4dc2Wy#

Folder: Electronic Invoice and Remittance Advice - January 2018

Customers using the services of a Freight Auditors, must share the updated information with them so that they can update their systems accordingly. They are able to receive support by contacting Purolator at edisupport@purolator.com. Purolator will engage customers to ensure Freight Auditors are ready for these change before launch.

Frequently Asked Questions

What is the Special Handling surcharge?

Why is Purolator moving from a flat rate to categorized pricing?

When do the changes to the Special Handling and Dangerous Goods surcharges take effect?

Why does Purolator charge for special handling?

I don’t want to incur the additional costs. What can I do to avoid paying the surcharge?

What items require Special Handling?

What does a shipment that requires special handling look like? Can you provide me with examples?

What items are considered Dangerous Goods?