Purolator Inc.

Updates & Service Alerts

  • Customer alert: Fraudulent Purolator emails
    It has come to Purolator’s attention that some customers have received fraudulent emails that appear to be from Purolator accounts. These emails have come from the following email accounts: Post tracking Purolator and Post member. One indicates that the customer has a packet waiting for them at...

  • Service alert: Atlantic Canada
    Severe winter weather is affecting parts of Atlantic Canada and may cause pickup and delivery service delays...

  • Service alert: Alberta and B.C. Interior
    Winter storm conditions throughout areas of Alberta and B.C. Interior are impacting our service, causing delays to shipments traveling in and out of these regions at the end of this week and into the weekend.

  • Customer alert: Fraudulent Purolator emails
    It has come to Purolator’s attention that some customers have received an email that appears to be from a Purolator account. At least one fraudulent email has been received by customers (see example below) and indicates that Purolator has a shipment that was left at our office

  • Important information regarding Purolator Track by Reference feature
    Please note we have been experiencing technical difficulties with the Track by Reference feature on our website. We are working to resolve the issue.

  • Revised Terms and Conditions of Service are now in effect
    July 1, 2016 – As of July 1, 2016, revised Purolator Terms and Conditions of Service are now in effect.