In order to increase the efficiency of our systems, we are conducting an upgrade that requires the shutdown of certain system capabilities, during a specific time period.
This system downtime is scheduled from 8 p.m. EDT on Saturday, May 4 until 2 p.m. EDT on Sunday, May 5.
During this time, estimates and shipment cancellation will not be available using Purolator E-Ship® Online (ESO) and Purolator E-Ship® Web Services (EWS). Users will still be able to create shipments; however, transit time and estimated delivery information may be delayed.
Exception: EWS Estimating Services - All EWS production keys that have been configured to use 24x7 rating will not be affected.
We apologize for the inconvenience and look forward to increased systems efficiency once the upgrades have been completed.
We encourage you to check purolator.com regularly for the latest news and service updates.