You can mail in your payment to one of the following addresses:
For Purolator Inc., please send your payment to:
P.O. Box 7006
31 Adelaide Street East
Toronto, ON, M5C 3E2
For Purolator Freight, please send your payment to:
Purolator Freight, Division of Purolator Inc.
1151 Martin Grove Road
Etobicoke, ON, M9W 4W7
For Purolator International, please send your payment to:
380 Smith Street
Farmingdale, NY, 11735
Please note that you can also pay your invoice by credit card by calling 1 888 SHIP-123 (1-888-744-7123), option 3.
You can pay your invoice using a credit card (VISA®, MasterCard® and American Express® are acceptable); by cheque or by visiting one of our shipping locations with one of the above payment options.
You can set up pre-authorized payments using your credit card or through EFT/Wire Payments.
For EFT/Wire Payments:
E-mail firstname.lastname@example.org or call 1-800-326-4963 ext. 23190.
For preauthorization via credit card:
E-mail Carlton.Barnes@purolator.com or call 1-800-326-4963 ext. 23433.
Customer invoice inquiries should be directed to our Billing and Invoice department. You can reach us through many options, visit our Customer Support Centre for details.
You can update your account information by completing and submitting our online form, which is located on our Contact Us page. You can also call us at 1 888 SHIP-123 or contact us on Live Chat.
For security purposes, we do not provide your account number over the phone. Your Purolator invoice contains your account number, or you can verify your account number with your company's accounts payable or shipping department.
A shipment can be cancelled until 11:59 p.m. of the shipment creation date. After that time, all requests can be directed to Accounts Receivable by completing and submitting our online form, which is located on our Contact Us page. You can also call us at 1 888 SHIP-123 or contact us on Live Chat.
Log into your account using your username and password, and then choose Manage My Account to add your Purolator Business Account Number.
Learn more about the Purolator Business Rewards Program.