Purolator Inc.

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Special Handling and Dangerous Goods Enhancements and Updates

At Purolator, we are always working to improve our services to better serve you. That is why we are introducing enhancements to our Special Handling and Dangerous Goods services.

What are dangerous goods (DG)?

Dangerous goods are articles or substances that are subject to government regulations because they may pose a risk to health, safety, property or the environment.

Dangerous goods are not always obvious, and many items are, or contain, regulated substances. Common items that are considered dangerous goods include some paints, aerosols, lithium batteries (either separate or contained in cellphones, laptops, video cameras, etc.), dry ice, perfumes, airbags, ammunition, butane, fireworks, gasoline, lighters, car batteries, matches, nail polish, nail polish remover, solvents and some chemicals. For more details on shipping dangerous goods, visit Purolator.com.

What is a Special Handling (SH) service?

Conveyor systems at our processing facilities are not suitable for certain shipments, such as overweight or oversized pieces or non-packaged articles. Therefore, we manually handle these items using specialized equipment.

Whether it’s a one-time shipment or a regularly occurring shipment, rely on our Special Handling service to manage the process smoothly and effectively.

The following table summarizes our current Special Handling categories and identifies how they will be affected by the upcoming enhancements.

Special Handling Type

Definition and Parameters

 Surcharge

Effective Jan. 28, 2018 (details appear in next table)

Non-Packaged

Unboxed items or objects not fully encased in a suitable shipping container (e.g., tires, pails and shrink-wrapped items)

 $18.00

Type updated to Additional Handling

Heavyweight/Oversized

Weight >70 lb (31.75 kg), length >60” (152.40 cm) and/or overall piece size ≥165” (419.10 cm)

 $18.00

Type broken down by Oversized, Residential Area Heavyweight, Large Package, Over Maximum Limit

Unsuitable

Articles that, due to their nature (e.g., size, shape, packaging, contents), are deemed to be unsuitable for our distribution and sorting system (e.g., ball bearings, nuts, bolts, fasteners, wooden or metal crates)

 $18.00

Type updated to Additional Handling

To learn more about Purolator’s current packaging guidelines, click here.

Recent Changes 

To ensure you pay only for the special handling level required for your shipment based on its unique contents and packaging, Purolator reclassified SH and DG services from a flat fee to a categorized surcharge structure defined by shipment type. These changes were implemented Jan. 28, 2018. If you have questions about how these updates directly impact your accounts, please contact your Sales Representative.

Special Handling Type

Definition and Parameters

Shipping Label Code

 Service Codes

 Surcharge

Flat Package

Longest side >18” (45.72 cm) and <=48’’ with shortest side <=2’’ (5.08 cm)

 SH05

 Flat Pkg

 $2.00

Additional Handling

High-risk contents not packaged according to Purolator’s accepted standards or unboxed items
(e.g., pails, crates, etc.)

 SH06

 Addl Handling

 $14.00

Oversized

Weight >70 lb (31.75 kg) & ≤150 lb (68.04 kg) or longest side >48” (121.92 cm) & ≤108” (274.32 cm)

 SH09

 Oversized

 $14.00

Residential Area Heavyweight

Weight >70 lb & delivery to low-density residential areas

 SH10

 Res Area Heavywght

 $50.00

Large Package

Girth > 130” (330.20 cm) & ≤ 165” (419.10 cm)

 SH07

 Large Pkg

 $55.00

Over Maximum Limit

Weight >150 lbs.(68.04 kg),
Girth >165” (419.10 cm) or
Longest side >108” (274.32 cm)

Purolator will not accept in its courier network any package that is considered over the maximum limit. If such a package is found in the Purolator courier network, an Over Maximum Limit surcharge will be applied.

 SH08

 Over Max Limit

 $85.00

For shipments that qualify for two or more categories of Special Handling Charges, the higher fee would apply.

 

Dangerous Goods Type

Definition and Parameters

Shipping Label Code

 Service Codes

 Surcharge

Fully Regulated

Dangerous goods declared as Fully Regulated in compliance with Transport Canada’s regulations (no exemptions apply); can be transported via ground and air

 DG01

 DG-Fully Regulated

 $55.00

UN3373

Biological Substances, Category B (relatively low-risk pathogens); can be transported via ground and air

 DG02

 DG-UN3373

 $8.00

UN1845

Dry ice/solid carbon dioxide (in a properly vented package); can be transported via ground and air

 DG03

 DG-UN1845

 $8.00

<500 kg

Gross mass of all dangerous goods on a vehicle is ≤500 kg (applicable only to select classes); exemption under Section 1.16 of Transport Canada’s TDG Regulations; can be transported only via ground

 DG04

 DG <500 kg Exempt

 $22.00

Limited Quantity

Dangerous goods (other than explosives) in one or more means of containment with a gross mass ≤30 kg each; exemption under Section 1.17 of Transport Canada’s TDG Regulations; can be transported only via ground

 DG05

 DG-Limited Qty

 $14.00

Please note: Customers on fixed-term custom service pricing agreements will not have the new surcharge structure implemented until the next contract year that follows Jan. 28, 2018 (the “Next Contract Year”). The new surcharge structure will be applied to conform to the negotiated percentage rate increase that applies to the Next Contract Year as set forth in the customer’s services pricing agreement. However, our expectation is that the customer’s third-party shipping software will be updated to reflect the new surcharge structure file in advance of the customer’s Next Contract Year to ensure the revised structure will be active by the Next Contract Year.

When appropriate as per the Purolator Rate Guide, both Special Handling and Dangerous Goods surcharges may be applied to a shipment. Please refer to the chart below.

DG & SHS Applicability Matrix

 

Dangerous Goods Types

DG01

DG02

DG03

DG04

DG05

Fully Regulated

UN3373 (Biological Specimens)

UN1845 (Dry Ice)

< 500 kg

Limited Quantity

Special Handling Types

Flat Package

DG Only

DG Only

DG Only

DG Only

DG Only

Additional Handling

DG Only

DG Only

DG Only

DG Only

DG Only

Oversized

X

X

X

X

X

Residential Area Heavyweight

X

X

X

X

X

Large Package

X

X

X

X

X

Over Maximum Limit

X

X

X

X

X

DG Only – Only DG surcharges apply.

X – Both DG and SH surcharges apply.

Why these changes?

As of Jan. 28, 2018, our SH and DG services were reclassified from a flat fee to a categorized surcharge defined by type. SH and DG types have been redefined to ensure our customers pay only for the special handling level required for their shipment based on its unique contents and packaging. These changes will more accurately reflect the level of special processing required for your shipment to be safely processed through our network and securely delivered to its end destination.

What am I required to do?

User/System Type

Implementation Timeline

Customer-Own-Developed Systems

Previously approved custom shipping systems require updates to comply with the new Carrier Compliance Specifications. Customers are required to complete the necessary software update and recertification with Purolator to be compliant with the updates to SH and DG structures.

E-Ship® Server (ESS)

All ESS systems have been updated to reflect these changes.  

E-Ship® Online (ESO)

These changes to E-Ship® Online (ESO) were implemented on Jan. 28, 2018.

E-Ship® Web Services (EWS)

The changes to EWS were implemented on Jan. 28, 2018. With this change, Purolator introduced WSDL Version 2, which customers are required to update to in order to be able to declare the new SH categories.

A retirement date of WSDL Version 1 will be announced at a later time. We advise that you plan your resources and update your systems according to the latest specifications.

Third-Party Vendors

All Purolator Certified Providers are required to complete the necessary software update and recertification with Purolator to be compliant with the new Carrier Compliance Specifications, version 9.3.0.

Purolator is working with Certified Providers to achieve certification. Once the update is available, customers will be notified with further instructions on how to implement the update. Updates on the Certified Providers compliance with the new specifications are posted on Purolator.com/CertifiedProviders.

Please note that until the updates take place within your system, estimates for SH and DG charges may not be accurate; however, you will be required to pay the final invoice amount, which will reflect the updated rates.

For any questions regarding the updates please contact our commercial providers directly.

EDI Customers

To accurately reflect these enhancements, a new version of our EDI invoice launched on Jan. 28, 2018. In order to ensure full visibility of all detailed charges, we automatically updated all customers to this latest version immediately. 

Customers using the services of a Freight Auditor must share the updated information with the Freight Auditor as they were also updated to the latest invoice format.

For any support-related questions, please contact edisupport@purolator.com.

Special Handling and Dangerous goods NEW enhancements

What is the Special Handling surcharge?

Why is Purolator moving from a flat rate to categorized pricing?

When did the changes to the Special Handling and Dangerous Goods surcharges take effect?

Why does Purolator charge for special handling?

I don’t want to incur the additional costs. What can I do to avoid paying the surcharge?

What items require Special Handling?

What items are considered dangerous goods?