Effective April 6, 2021, our on-time delivery guarantees for all domestic, U.S. and international Purolator Express® services are reinstated.
We continue to experience high demand for our services and are working to process all volume as quickly as possible, while prioritizing critical healthcare and Purolator Express® shipments. Currently, shipments that require our Special Handling service may experience a delay of up to four days, inclusive of weekends.
Additionally, in accordance with government authorities and service partner restrictions, we are temporarily adjusting service to U.S. and international destinations until further notice. Click here for details.
Please track online for the status of your specific shipment.
Services available 24/7
Visit purolator.com to use our online tools to Ship Now, Track a Shipment, Pay a Bill, Get an Estimate and Chat with our virtual assistant. The virtual assistant can also action requests like address corrections and shipment redirects and redeliveries. These tools can do the same functions our customer care representatives are able to do over the phone – 24 hours a day, seven days a week.
Updated: April 6, 2021