Corporate Profile

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Overview

Purolator is Canada’s leading integrated freight and parcel solutions provider. Celebrating 50 years of delivering Canada, the company continues to expand its reach to more people, more businesses and more places across the country and around the world. Purolator is proud of its Canadian heritage and is positioning itself for future growth and success. As the recent recipient of the Logistics Quarterly Third-Party Logistics Sustainability Award, Purolator is growing globally in a sustainable manner while contributing to the well-being of the communities where its over 11,500 teammates live, work and play.

Whatever you need

Flexibility and responsiveness are the hallmarks of Purolator’s approach to customer service. We continuously focus on delivery best-in-class customer service and upholding our standards of quality. Furthermore, our committed teammates’ deep understanding of customer needs and on-the-ground decision-making allows us to be responsive in delivering what our customers need.

Wherever you are

As Canada’s leading integrated freight and parcel solutions provider, we have built one of Canada’s most extensive national transportation network and supporting infrastructure. The advantages of this size and scale benefit our customers, with more facilities in more regional centers than any other freight and parcel solutions provider in Canada. Nationally, provincially and regionally, Purolator delivers the same exceptional, consistent service and support, wherever you are.

Whatever it takes

Purolator’s strength as a company is built on the strength of our team of more than 11,500 teammates. We focus on delivering the right products, solutions and exceptional service to our customers. Our corporate culture encourages involvement, thrives on communication and empowers employees to find innovative, real-time solutions that improve everything we do.

Where business needs to be

Purolator delivers services and solutions critical to Canada’s busiest urban centers. From timely, dependable package delivery to integrated distribution solutions, Purolator has the size, experience and expertise to meet the sophisticated, high-volume demands to deliver a competitive advantage.

Community

We are committed to the well being of the communities where we live, work and play. Our corporate charitable giving efforts focus on a single, yet vitally important national issue: hunger. Through our affiliation with Food Banks Canada, our resources are directed towards programs that help alleviate hunger, making an immediate and meaningful difference in thousands of communities across Canada.

Purpose

Our purpose is to be the leading provider of freight and parcel solutions to, from and within Canada.

Values

People First	We recognize that our teammates and their families are key stakeholders. We will only be successful as a business if we provide our teammates with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.
Customer Focus	We can only create long-term, sustainable shareholder value if we deliver products and services that our customers value and are willing to compensate us fairly for. We need to give our customers compelling reasons to choose us over our competition, and we must always be proud ambassadors of the Purolator brand in our professional and personal lives.
Corporate stewardship	We are all custodians of this great, Canadian institution called Purolator. We must strive to make Purolator a better place for our teammates and work together to strengthen the communities we serve. This requires us to manage our business ethically and sustainably, being thoughtful of our stakeholders.
Transparency	Trust, a value that is universally cherished, can only be earned and maintained if we are open and honest with our employees, customers, suppliers and other stakeholders. Except to the extent necessary to comply with the law or protect competitively sensitive information, we will ensure that everyone has a common understanding of where we are, where we are going and how we arrive at significant decisions.
Performance excellence	We can achieve all of the above only if we work collaboratively, as one big team, and give our best to each and every one of our teammates. We will demand and recognize excellence, both in terms of what we achieve and how we achieve it.