Purolator Inc.

Success Stories

Purolator is in the business of delivering promises – promises we make to our customers, and promises our customers make to their customers. Read our customers’ success stories to gain industry insight and learn how Purolator implements innovative services and solutions to help solve supply chain issues.

Modern Beauty Supplies

This success story focuses on the solutions that we were able to provide to Modern Beauty Supplies to support their growth initiatives without compromising service quality. By providing E-store web integration support, warehouse scanner integration and dedicated Purolator Customer Service Representative, Purolator’s multi-pronged solution has generated an estimated $147,000 return on investment for Modern Beauty Supplies.

i to i logistics

This success story focuses on the IT solution that we were able to provide to i to i logistics, a 3PL partner, to help streamline their daily operations. New ways were needed to trim the time and costs related to order processing and to streamline its billing process. It is at this point that Purolator proved its value beyond its role as a shipping provider. The customized IT solution increased automation and reduced order processing time, resulting in a 20% reduction of shipping-related operating costs over 12 months.

Russell Books

This success story focuses on the solutions that we were able to provide Russell Books to align and optimize its in-store and online experience. Purolator E-Ship® Server has helped to better manage orders and streamline shipping operations and the advanced e-mail notifications helped improve customer service, while having a positive impact on productivity. In addition, the use of Purolator Express® services has helped reach customers in Eastern Canada quicker by reducing delivery time by an average of 7 days.

Comark

This success story focuses on the solutions that we were able to provide to Comark Inc. as a single source transportation and logistics provider to help streamline their supply chain.  These include:  Purolator Freight®, Purolator Express® 9AM, Purolator Express® 10:30AM.  Purolator Logistics (trademark) solutions include: induction, warehousing, order fulfillment and distribution to their 300 store locations across Canada.

ConMed

This success story focuses on the solutions that we were able to provide to ConMed Livantec Canada as a single source provider by consolidating their freight and courier shipments to meet their specific distribution needs. These include: Purolator Freight®, Purolator Express® 9AM, Purolator Express® 10:30AM, Purolator E-Ship® Web Services and Purolator Specialized Services.

Freemark

This success story focuses on the distribution and warehouse solutions that we were able to provide Freemark Apparel Brands Inc. (Bench Canada and Scotch & Soda) which helped them manage the growing capacity needs of multiple distribution channels, and achieving an earlier arrival in store of both initial and replenishment goods. By leveraging the network and reach of Purolator LogisticsTM, Freemark boosted sales in Western Canada by $300,000.

Sony

This success story focuses on the solutions that we were able to provide Sony of Canada Ltd. through the integration of Purolator E-Ship® Web Services with their new repair program Fastrac Service.

SPI Health and Safety

This success story focuses on the solutions that we were able to provide SPI to support their rapid expansion and all the logistical and operational challenges it brings. By providing on-demand warehousing, collect shipment solutions and online shipping capabilities, SPI was able to avoid additional infrastructure expenses and saw an increase of its customer satisfaction along with operational efficiencies. The total return on investment of Purolator’s solutions is estimated to be 245%.