Description:

Canada’s leading integrated freight and parcel solutions provider.

Corporate head office:

5995 Avebury Rd.
Mississauga, Ontario, Canada

Ownership:

Canada Post Corporation (91%), Barry Lapointe Holdings Ltd. (7%), Other (2%)

President and C.E.O.:

Patrick Nangle

2011 revenue:

$1.6 billion

Employees:

12,000, of which more than 3,580 are couriers

Facilities:

182 operations facilities

132 Retail Shipping Centres

300 STAPLES^® locations

580+ Authorized Shipping Agents
270+ drop boxes

20 PostNet® Business Centres
2 Customer Contact Centres

Call volume:

Customer Contact Centre professionals respond to over 20,000 and 35,000 calls , live chats and emails a day.

Vehicles/Aircraft:

565 hybrid-electric vehicles
3,167 courier vehicles
182 medium trucks
1,307 highway trailers
508 tractors
23 dedicated chartered aircraft
956 ground support equipment

Average number of pieces handled:

Daily: 1.4 million pieces (delivery and pickup)
Weekly: 6.9 million pieces (delivery and pickup)
Monthly: 27.7 million pieces (delivery and pickup)
Annually: 319.7 million pieces (delivery and pickup)
70 per cent of the pieces handled are manufactured goods and 30 per cent are documents

Air freight volume:

We move 432,000 pounds of air freight each night, and 108 million pounds of air freight each year

International delivery:

We provide export services from Canada servicing over 210 countries and territories worldwide