Doing business with Purolator is safe and secure. Our commitment to you is simple - we will take the necessary steps to ensure the safety of your packages, your employees and our own staff. We expect you to do the same.

Our employees are empowered to take necessary precautions should the need arise.

The safety of our employees, our customers and their packages is of paramount importance.

• shipments are tracked from origin to destination
• contents of shipments are disclosed
• the overwhelming majority of shipments come from known customers
• staff are specially trained to deal with suspicious packages

You can help by

• being extra careful with a package you did not expect
• confirming the contents of a package when you do not recognize the sender
• inspecting the package for odour, leaks, noise or temperature variance
• if in doubt, contact local authorities and follow their instructions
• providing clear and concise label information on any package you send
• letting the receiver know you are sending the package

Background Information

The courier industry is governed by a number of regulatory bodies that have local, regional, national and international jurisdiction. As Canada's leading overnight courier we meet or exceed each and every one of these requirements.

We work with authorities at all levels to ensure that the most effective preventative measures are in place and also that we are prepared to deal with new challenges whenever they may present themselves.

As technology advances we seek opportunities to bring in new equipment taking our processes to the next level while delivering excellent service to our customers.

• Click to download more information on Packaging for Safe Transit.